The following privacy notice is established in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties and is made available to users who enter personal data on this website.
1.- Person Responsible for the Protection of Your Personal Data.
REAL DE CORRALEJO, with address at Carretera a Querétaro, Corralejo, Km. 7, San Miguel de Allende, Gto., is responsible for the use of your personal data.
2.- How to contact us.
The Operations Management department, located at the same address mentioned above, is responsible for the protection of the data.
You can contact them by sending an email to the email address gerenteoperaciones@realdecorralejo.com
3.- Personal data collected.
The personal data we collect from you are intended solely for the purposes described in this privacy notice, which are: full name, surnames, email address, country, city, state, telephone number, financial (regarding the credit card), and any data necessary to ensure your reservations.
4.- Means of obtaining Personal Data.
We may obtain your data directly when you contact our reservations center or when you enter your data through our website.
5.- Purpose of the data we collect.
Your personal information will be used for the following purposes: to provide the services and products you have requested; to notify you about new services or products related to those already contracted or purchased; to communicate changes in them; to prepare studies and programs necessary to determine consumption habits; to carry out periodic evaluations of our products and services in order to improve their quality; to evaluate the quality of the service we provide, and in general, to comply with the obligations we have contracted with you. To limit the use and disclosure of your data, we will maintain security and confidentiality policies and procedures.
6.- Exercise of ARCO rights.
To exercise any of the ARCO rights established by the Federal Law on the Protection of Personal Data Held by Private Parties, you can send a request to the email address gerenteoperaciones@realdecorralejo.com, including your full name, telephone, address, a copy of an official photo ID that proves you are the owner of the data we are going to enter, and specify what you want to be done with your personal data. You can also request the cancellation to stop receiving promotions or offers that are sent to you by email or phone.
REAL DE CORRALEJO will process your request within a period of 20 business days from its receipt, as long as the request contains complete documentation, during which time they will contact you to indicate whether it was approved or not.
If your request is approved, REAL DE CORRALEJO will provide you with access to your information within a maximum period of 15 business days to carry out the rectification, or cancellation of the use of your personal data.
7.- Non-Personal Information we collect.
When you visit our website, we collect and store non-personal information automatically through cookies. The information we collect relates to your type of browser, operating system, internet pages you have recently visited, links you have followed, IP address of your computer, etc.
Cookies are text files that your browser saves on the hard drive or storage drive of the device from which you visit us, it can be your computer, phone, tablet, or other. Cookies are used to know if it is the first time you visit us and do not collect or save personal information.
8.- Changes to this Privacy Notice.
REAL DE CORRALEJO reserves the right to modify or change the Privacy Notice if deemed necessary.
Changes come into effect at the time they are published on our website https://realdecorralejo.com so it is recommended to review it to see the changes made.
9.- Acceptance of this Privacy Notice.
By requesting or processing reservations with REAL DE CORRALEJO, its representatives or affiliates (by any means), you accept this Privacy Notice. If you use the services of our website, it means that you have read, understood, and agreed to the terms above.
Last update August 4, 2021.
